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The player from Germany had been waiting for a withdrawal for less than two weeks. The player retained the option to reopen the complaint in the future if they wished to resume communication. However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks.

Payment methods, win and withdrawal limits

Certainly, one of the more important parts of any casino out there, because the quality of the support directly correlates to the effectiveness of problem – solving capacities the given gaming site has at its disposal. Discuss anything related to Caspero Casino with other players, share your opinion, or get answers to your questions. The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. The Complaints Team had made multiple attempts to contact the casino regarding the player’s delayed withdrawals but received no response. The Complaints Team intervened after the player reported delays despite all documents being verified and a lack of communication from the casino’s finance department.
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